Product · Documentation
Chatbot
AI-powered chat for your website, WhatsApp, and Telegram.
Start reading4 chapters · 6 pages
01 — Chapters
Browse by chapter
Chapter 01
Getting Started
What the Chatbot does and how to get your first channel live.
- Introduction
Chapter 02
Channels
Connect a website widget, WhatsApp business account, or Telegram bot.
- Website widget
- Telegram
Chapter 03
Configuration
Tune your bot's persona, model tier, memory mode, and knowledge base.
- Bot configuration
Chapter 04
Inbox
Monitor live conversations, take over from the AI, and manage SLA escalations.
- Managing sessions